Archived from groups: alt.tv.tech.hdtv (
More info?)
Thank you for the info Kelly. It is heartening to hear that you had a
positive experience with Akai's Customer Care. By a strange
coincidence I received an email from Customer Care yesterday. It was
in reply to an Email I sent on July 5. They suggested I call their
customer support phone number for help. I'm glad there is some sign of
life from Akai.
I found a little info abut this model TV from another forum. The
person posting it was "anonymous". If it is true, DVLX did not waste a
lot of money on their website. The next 6 lines are from Anonymous.
Some info about AKAI PT46DL10:
NOT a Samsung model. Developed for AKAI by a company called DVLX
(www.dvlx.com) in San Diego CA
HD2 Engine
6 segment colorwheel
OPLUS MN203 scaler
Thank you again for sharing your experiences with the PT46DL10. Good
luck with your repair.
Frank
On Fri, 29 Jul 2005 23:18:05 -0600, "Kelly Randall"
<krandal@airmail.net> wrote:
>
>"Philadelphia Frank" <philafrank@yahoo.com> wrote in message
>news:4ngke193krdr9bcjkefh69ad2t0fkj1kv0@4ax.com...
>>I think I had the same problem. A bar in the lower third of the
>> screen, 1/2" by 18" that didn't seem to fit. The image was not always
>> there but it was annoying. Because I had already went through the
>> ordeal of exchanging one set I was not sure what to do. Could I learn
>> to live with it or take a chance on a third set?
>>
>> I did take it back and the third time was the charm. The Akai image is
>> beautiful, especially with those HD shows.
>>
>> I'm not so sure that I would buy this particular set if I had it to
>> do over though. I'm uncomfortable with the idea that I have spent
>> $1700 for a limited production poorly supported model. My experience
>> with Akai's "customercare" has been dismal. I've posting another
>> message with a few questions that hopefully will ease my mind about
>> this TV.
>>
>> I'm glad to learn I'm not the only owner of this model TV.
>>
>> Frank
>>
>> On Thu, 28 Jul 2005 23:43:34 -0600, "Kelly Randall"
>> <krandal@airmail.net> wrote:
>>
>>>I just bought an Akai PT46DL10. It has the internal reflection problem
>>>mentioned in Brad B's post. I wonder if they all have this problem, and if
>>>it can be fixed. It seems to come & go- I can move the thing a little bit
>>>&
>>>the problem seems to go away. But all it takes is a little bump to bring
>>>it
>>>back.
>>>
>>
>Here's some info on this model: I had called the Akai number from the
>manual after hours. The recordings didn't say that there was no one to
>answer the phone, but apparently that was true. I left a message & they
>replied the next day, telling me to call during normal office hours.
>
>I did call at 8:30 Pacific time and explained my problem to the woman who
>answered (A horizontal line about 1/3 of the way up from the bottom, about
>1/2 inch thick- apparently an internal reflection). She sent me to
>Technical Support, who said this is a known problem with some of these tv's,
>but not all of them. He said it's easy to fix, but they need to send
>someone out to fix it, and that will take about 2 weeks. That's really OK
>with me, so I faxed my invoice from Fry's to him. He said someone would be
>calling to schedule a time to come out.
>
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