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Problems installing MS office 2010 on Windows 7

Tags:
  • Office
  • Windows 7
  • Computers
  • Apps
Last response: in Apps General Discussion
June 22, 2012 11:29:25 AM

I purchased a new PC and a new Office Home and Business 2010 pack. I started to install the pack and entered the product code number and the install process began. It was very slow and before it was finished it dropped out. I removed the CD and reset the computer and tried to reload the Office pack but it freezes up after only a few minutes of checking and before it starts any loading. How do I get around this problem and get to load my new Office 2010 pack on my computer.
Margaret Timms, marden08@tpg.com.

More about : problems installing office 2010 windows

a b $ Windows 7
June 22, 2012 1:46:51 PM

sounds like you have a defective pc. as it is brand new you could either contact their support dept or exchange it for another one. you could also call microsoft support with assistance with Office but I imagine they would tell you the same.
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June 22, 2012 1:47:52 PM

that is weird, how exactly did it drop out?
remove the already installed files with Fix it, follow the steps of removing the product, restart your computer and reinstall the Office again.
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July 2, 2012 9:51:26 AM

Neither of the above. I was able to sort it out myself - the second answer is close to what I had to do.

Thanks for the replies.

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October 29, 2013 7:02:30 PM

Margaret Timms said:
I purchased a new PC and a new Office Home and Business 2010 pack. I started to install the pack and entered the product code number and the install process began. It was very slow and before it was finished it dropped out. I removed the CD and reset the computer and tried to reload the Office pack but it freezes up after only a few minutes of checking and before it starts any loading. How do I get around this problem and get to load my new Office 2010 pack on my computer.
Margaret Timms, marden08@tpg.com.


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