Adobe Encore CS4 Won't Start

vdobill

Honorable
Apr 23, 2012
2
0
10,510
Hello,
Encore CS4, part of the complete CS4 suite, worked well for me for several months, typically starting Encore from Dynamic Link in PPro. Then began exceedingly long startup times (> 5 minutes), finally degrading to failing to start. Encore start screen appears for about 2-3 secs, then disappears and nothing follows. Also fails to start using Dynamic Link from PPro. I know of nothing that I have done that would have caused this. I have uninstalled all Adobe CS4 followed by cscleanertool, then reinstalled entire suite and applied all upgrades to PPro, Soundbooth, and Encore. Still have the Encore no start problem.

I renamed all C:\Users\Bill\AppData\Roaming\Adobe\Adobe Encore\"filename".xml files and deleted all Media and Media Cache files (although plenty of disc space was present). Retried starting Encore, and same failure to start occurs: Start screen appears for about 2-3 secs, then disappears and nothing follows. The removed .xml files are replaced each time start is attempted.

I am stuck!!

System is HP d5000t w/Intel Core 2 Quad CPU-Q9450@2.66GHz, 3G RAM, Win 7-64bit.
 

vdobill

Honorable
Apr 23, 2012
2
0
10,510


Nothing on Task Manager; Encore is definitely not running.