What does this message mean . . .

KaplanSJ

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Dec 11, 2009
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. . . and how do I repair it? After initializing Outlook, this message pops up: "The exception unknown software exception (0x0000417) occurred in the application at location 0x0ae333e1". No matter which word--OK or Cancel--one clicks on, the applications shuts down.
Any help will be appreciated.
Seth Kaplan
 

KaplanSJ

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Dec 11, 2009
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Thank you. Tried that several times with no luck. However, today I've been able to "sneak into" Outlook when I clicked on a web email link that opened Word as my email composer. Ya never know with a MS program.