[citation][nom]busuan[/nom]There are only three independent map data providers, TomTom, Nokia and Google. The latter two make competing products of iPhone/iOS. So Apple's choice was obvious as no choice. By all means, it's good to have Apple to be a new independent factor.And, since when people curse a phone because it's not a good GPS/Nav device?[/citation]
To answer your question, it's been going on since the advent of smartphones that fail to do what they claim to do. you see, the way you put it, this is JUST a phone, hence expectations are too high. But it's not; it's touted as THE smartphone to have by it's manufacturer and it's fan base, something that just works.
Well, it doesn't work. That's why people get pissed.