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I have a toshiba satellite. it's stuck on white screen, then the keyboard stopped working. I hooked it to my desk top monitor.

Last response: in Laptop Tech Support
December 13, 2018 12:14:53 PM

white screen and keyboard not working

More about : toshiba satellite stuck white screen keyboard stopped working hooked desk top monitor

December 13, 2018 12:46:03 PM

Hooked it up to your monitor, and then what? Is it working that way? Does a USB keyboard work?
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December 14, 2018 10:20:13 PM

hang-the-9 said:
Hooked it up to your monitor, and then what? Is it working that way? Does a USB keyboard work?

Yes it works while hooked to my desk top.
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December 17, 2018 7:35:42 AM

toni-marie said:
hang-the-9 said:
Hooked it up to your monitor, and then what? Is it working that way? Does a USB keyboard work?

Yes it works while hooked to my desk top.


So screen or connection to screen is bad, re-seat the connections to the motherboard from the LCD screen, if that does not help you can try replacing the screen. Since the laptop is working with an external monitor the video card and system itself looks to be OK.
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