Solved! Clean Install Keeps Crashing - getting different erro message each time

Status
Not open for further replies.
Nov 3, 2018
1
0
10
[Moderator note: Windows 10 System.]

2nd UPDATE:

Was able to finally get it all installed, and semi working, still crashes, after doing multiple testing, the Dell scan, tells me that my memory is shot and I need a new card. Which is $120 or so, right now don't have the funds for that. Is there any solution around this? I did run a chkdsk, but it stalls at 10%. Thanks for the input!

Was able to get Windows 10 installed, but still get blue screens at times, it is hardwired so the updates are going through, I'm wondering if that is the issue, tried to run an sfcscannow and chkdsk, both pushed back stating they could not go through with it, also wondering if due to updates. I also uninstalled my AMD driver and restarted to see if that may be the issue, but still get blue screen

Thanks for reading this any guidance is appreciated!

I need assistance with an older laptop, but I cannot afford a new one and it's my daughter's, she has used it daily, so it gets alot of usage, does digital art with it, was able to pull her files on that thankfully.

Laptop crashed last week, gave us an error code that at this time I cannot even remember and it would get stuck in the Auto Repair Loop.

Have tried about 50 different steps to rectify nothing works, had McAfee so no virus, did a diagnostics, the only issue is the battery - saying it is at the end of life. It would also crash during an sfc scan, installed a driver repair software, updated all of them and it woudl run but every 20 mins or so it would crash, so it seemed like it would over clock itself

Finally was so fed up did a bootrec and cleaned it.

Went to Dell, created a recovery USB with the specific service tag of the laptop

Kept getting various error messages for a couple of days now when trying to reload windows, seemed like it was getting through it and just as it got to the section where it was setting up with Cortana, it crashed again :(

The latest error message was the critical structure corruption and it went into auto repair, hen got system thread exceptions from what I can gather it would be the graphics card driver

How in the world can I ever fix this? Any help is greatly appreciated

Bios Version A08
Dell Inspiron 5555
AMD A8 - 7410 APU w/ AMD Radeon R5 Grpahics
2200 MHz
System memory 8192 MB DDR3L
Extended memory 640 KB
Speed 1600 Mhz

 
Solution
A lot of the time, if you get BSOD during installation, the problem is caused by RAM.

try running memtest86, it will create a bootable USB. Run PC off USB and test 1 stick of memory at a time, up to 8 passes. ONly error count you want is 0, any higher means stick is bad and needs to be removed/replaced

If windows is working:
go here and run the tests: https://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-5555-laptop/diagnose
go here and click detect drivers - https://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-5555-laptop/drivers

Colif

Distinguished
Moderator
A lot of the time, if you get BSOD during installation, the problem is caused by RAM.

try running memtest86, it will create a bootable USB. Run PC off USB and test 1 stick of memory at a time, up to 8 passes. ONly error count you want is 0, any higher means stick is bad and needs to be removed/replaced

If windows is working:
go here and run the tests: https://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-5555-laptop/diagnose
go here and click detect drivers - https://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-5555-laptop/drivers
 
Solution
Status
Not open for further replies.

TRENDING THREADS