black screen crash lcd

irimmer.blackburn · Sep 24, 2018

I'm getting random screen crashes, but the colour is sometimes different, from full black, to white or red screens, I'm forced to turn off the laptop by with press n holding the power or pulling the cord, what's wrong with it?

webworkings · Sep 24, 2018

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

You may also want to try hitting CTRL + SHIFT + WIN + B to try and reset your graphics driver as another possible fix.

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