I have an HP 15-1039wm that boots straight into the Automatic recovery tool. After this screen shows for a few seconds, the screen then goes blank. It stays like this for hours and doesn't do anything. I have tried to use F11 to boot into the BIOS or boot manager, but they also yield blank screens. Do I need to switch out the HDD or is it something with the motherboard?
HP laptop recovery blank screen
- Thread starter Quimm
- Start date
Ninjawithagun
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- Aug 28, 2007
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Try connecting the external display output on your laptop to a monitor and see if an image appears. Hopefully, it works and you will be able to access the BIOS and/or operating system to determine the cause of the hardware issue(s).
Peter Martin
Estimable
- Oct 9, 2014
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Peter Martin
Estimable
- Oct 9, 2014
- 471
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- 5,010
time for a repair technician I would imagine. gpu or igpu failure? mobo? both? impossible to test and tell.
Peter Martin
Estimable
- Oct 9, 2014
- 471
- 0
- 5,010
excellent fix. thanks for posting back. since you can't pick your own solution as answer I can if you want.
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