5.1 system dont working

s.anihilare · Aug 23, 2018

Hi, I have an Asrock Extreme 3 (990FX) runing on Win10 and Realtek v7560 drivers. Im trying to run an 5.1 speakers set up but RealtekHD dont show the conectors outputs plugged, Win10 do... but not sound also...

-What I allready do-

Restart. Check one by one 5.1 system

Check cables with multimeter

Update drivers, then rollback because I lose RealtekHD panel(Also not working)

Trying to bypass Realtek with windows 5.1 set up

update Bios(I really dont know why)

Change front and subwofer

IMG with the problem(Green pointed speakers is working, black crosses dont exist, Red pointed speakers is not working) https

/i.imgur.com/j05rkod.jpg

boju · Aug 23, 2018

Red, do you mean pink bottom right? Pink is for Mic.

Yellow for Sub + Center
Green for fronts
Black for Rear pairs
Grey for Side pairs
Blue for Line in/recording

Windows 7 the black jack were rears but in Windows 10 the grey jack has been changed to rears and black to side pairs. Try the grey jack the upper left jack.

s.anihilare · Aug 23, 2018

boju :

Man you dont even look at the picture... I was saying nothing about red connectors. Please look at the picture and post again.

boju · Aug 23, 2018

s.anihilare :

But you did say red...

s.anihilare :

Try different jacks as i've suggested and let me know of the outcome.

s.anihilare · Aug 23, 2018

boju :

Shows the same problem, i update the post as green, black and red are just color only used for pointed speakers in img

boju · Aug 23, 2018

Oh I see ok sorry.

Did you try and swap black for grey?

s.anihilare · Aug 23, 2018

Little update:
https

/i.imgur.com/lXEnVmd.jpg
https

/i.imgur.com/vhH3AmJ.jpg

Now working L Rear, R Rear, L front, R front
NOT working: Subwoofer, Cental( I think it maybe a problem with orange cable or plug i will check it more deeper)

jsmithepa · Aug 23, 2018

1. Make sure u using audio drivers from Mobo's vendor, not Microsoft. Driver MUST be W10 specific, no generic.
2. I would consult manual see what jack is what. Relying on color... I make ugly face. Just saying.

s.anihilare · Aug 23, 2018

jsmithepa :

1. I said at firts post, I already do the drivers update and rollback.WIN10.
Since rollback I have also rear speakers working, also checked at device manager im using realtek drivers, also said I try to bypass realtek using only windows generic drivers, but that didnt work also
2. I allready said i pair the cables right im not a newby.

s.anihilare · Sep 4, 2018

Next update, I give up and buy an old PCI creative 7.1 card, sounds works excelent so as I was thinking Realtek sucks.
If anyone can give any solution/idea I allready dont try have a chance but I will close this in a couple days.
(Please dont say anything stupid as pair the cables problem(again, two post already said the same...) [Remember read posts before post] )

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5.1 system dont working

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