I bough my laptop on 12/5, after two weeks, I encountered a problem where as if I use my laptop while charging, all my computer performance will be lower down. I play games with extremely lag, including minecraft (I guess i5-8250u and mx 130 is enough to handle a java game inside ssd). The only way to recover is to unplug and restart. Whenever I start to plug in while having my laptop turned on, i won't have my battery charged unless I turn off my computer and start to charge. So, I sent my laptop to asus service center near me and they said my battery have problem and they replaced it for me. Whereby now, after 2 weeks, the same problem comes again. I tend to use my computer while charging, and I am using a charging software called Asus Battery Health Doctor provided by asus. It contains three preset charging mode, I am using full battery cycle mode whereas my laptop will stop charging after battery percentage reach 60% and continue charging when percentage drops to 50%. <Removed> But then i am not sure whether it's my charging habit making the battery life extremely short (2 weeks) or the laptop itself contains a big problem? I haven't bring it to the service center until i have free time. I wish I can ask for a full refund lol(I know it's impossible)
P/S:Sorry for my bad english
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P/S:Sorry for my bad english
<Moderator edit it. Please remember that this is a family friendly site and choose your words more carefully. Thank you>