Solved! Help repair laptop

Jun 1, 2018
3
0
10
After using Adobe Media Encoder, I closed it and turn off my hp touchscreen i3 laptop, the next morning I turn it on and the screen is blank and the caps lock key is blinking
 
Solution
While the use of that could be the problem, it could also just have been timing. Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be...
While the use of that could be the problem, it could also just have been timing. Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
Solution
Jun 1, 2018
3
0
10
MERGED QUESTION
Question from rexwa2018 : "Caps lock blinking, power on and screen blank"

After working with Adobe Media Encoder , I switched my HP core i3 touchscreen off. The next day I switched it on and the screen is blank whiles the caps lock blinking. Pls help me fix this
 

Seyed22Shaheen

Prominent
Apr 4, 2017
113
0
710


Blink 1 time = CPU Problem
Blink 3 times = RAM Problem
Blink 4 times = GPU Problem
Blink 5 times = Mainboard Failure
Blink 2 or 6 times = Corrupt BIOS

Also is your fan running at max speed when the laptop is on?