Black Screen After Login With Cursor

benedictflorance.a · May 22, 2018

I have tried all the methods that are provided on Google Search. Uninstalled graphics drivers, launched in safe mode, disabled extra services during startup, sfc scannow, chkdsk, but no luck. After logging in, the desktop is visible for around 10-15 seconds after which it goes black with a cursor. On launching in safe mode, it issues a sihost.exe Unknown Hard Error.

I've done system restore too, but the problem persists.

Kindly suggest solutions as I am in urgent need of my laptop. Laptop Config: Dell Inspiron 5567/Core i7/AMD Radeon 4GB/Intel Integrated Graphics/Windows 10.

smorizio · May 22, 2018

take power and battery off the laptop. make sure the gpu chip on the bottom of the laptop if it has one is still seated. if the gpu is part of the mb. go into the bios turn off the amd chip and see if the laptop will work with just the intel ipgpu. if the system errors out. use a usb stick back up your data nad run a system restore. see if it damaged windows or a virus.

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Black Screen After Login With Cursor

benedictflorance.a

smorizio

smorizio

Splendid

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