I have an HP Folio 13 2000 running Windows 10. I've had weird issues, like
* random erratic mouse movement
* touchpad would stop working out of the blue
* keyboard would stop working out of the blue
I posted this on an hp forum. An HP intern suggested 2 things:
* get missing drivers updated - http
/www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html
* update the BIOS - http/ftp.hp.com/pub/softpaq/sp60501-61000/sp60659.exe
I ran them. The BIOS flasher ran and it rebooted without consent.
Came up ok the first time. I rebooted after, and I saw a screen, something like Boot Failure... mentioned something about F3. Never saw it before.
I thought it had a SATA HD, and that it failed. Or the BIOS flasher did something.
I carefully took it apart, saw a tiny 128 GB solid state mSATA. I reassembled it, powered it on, now the Caps Lock blinks 3 times, with the F12 key lit.
I read that means memory. I removed the keyboard and cover again, removed the single 4 GB RAM to test if it would say memory error on screen.
Still boots the same. I think the BIOS needs to be reflashed, or it's the drive or the memory.
Kind of stuck. Any suggestions?
* random erratic mouse movement
* touchpad would stop working out of the blue
* keyboard would stop working out of the blue
I posted this on an hp forum. An HP intern suggested 2 things:
* get missing drivers updated - http
/www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html* update the BIOS - http
/ftp.hp.com/pub/softpaq/sp60501-61000/sp60659.exeI ran them. The BIOS flasher ran and it rebooted without consent.
Came up ok the first time. I rebooted after, and I saw a screen, something like Boot Failure... mentioned something about F3. Never saw it before.
I thought it had a SATA HD, and that it failed. Or the BIOS flasher did something.
I carefully took it apart, saw a tiny 128 GB solid state mSATA. I reassembled it, powered it on, now the Caps Lock blinks 3 times, with the F12 key lit.
I read that means memory. I removed the keyboard and cover again, removed the single 4 GB RAM to test if it would say memory error on screen.
Still boots the same. I think the BIOS needs to be reflashed, or it's the drive or the memory.
Kind of stuck. Any suggestions?
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