- Apr 29, 2018
- 1
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Hi. My partner's Lenovo B50-80 laptop was working fine until yesterday - when it boots up and comes to the windows 10 login screen - when you login, the screen goes blank/black.
I read somewhere online to go into safe mode (Shift + Restart from login screen) and once into safe mode - go into device manager and remove the display drivers and then reboot. I have done all that - but the problem remains the same. i.e. It comes up looking fine and you see the normal Windows 10 login screen but when you enter the login password - the screen goes blank.
As the display works fine when in safe mode - so it is clear that the Display is working fine - but it seems that windows is doing "something" when it boots in normal mode (not safe mode) that messes up with the display post login.
Any suggestions ??
I am normally ok with doing bit of trouble shooting - but a bit stumped here...
Syed
I read somewhere online to go into safe mode (Shift + Restart from login screen) and once into safe mode - go into device manager and remove the display drivers and then reboot. I have done all that - but the problem remains the same. i.e. It comes up looking fine and you see the normal Windows 10 login screen but when you enter the login password - the screen goes blank.
As the display works fine when in safe mode - so it is clear that the Display is working fine - but it seems that windows is doing "something" when it boots in normal mode (not safe mode) that messes up with the display post login.
Any suggestions ??
I am normally ok with doing bit of trouble shooting - but a bit stumped here...
Syed
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