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I have to reset my laptop to factory settings everytime

Tags:
  • Laptops
  • Lenovo
  • Factory Restore
Last response: in Laptop Tech Support
April 22, 2018 6:47:21 AM

So yeah, I got a 1,5 years old Lenovo Y700 [Windows 10], something weird started to happen with it some weeks ago. I usually get blue screens, I Wait some minutes since Its loading. Then i get „diagnosing pc”, I wait A few minutes And it says „pc diagnosing couldn’t fix your PC”, I then I need to reset it to factory settings because there is No other way to fix it, I use lenovo recovery to do that. It happen almost everyday, the longest time it worked without blue Screen was a week! If you know what’s The issue I would he really happy because Its annoying.

More about : reset laptop factory settings everytime

a c 388 D Laptop
April 22, 2018 7:43:36 AM

reset every day?

Do you happen to know what BSOD says every time? is it same error?

Do you grab the latest drivers off lenova after each install?
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April 22, 2018 8:06:11 AM

Color I don’t remember but it says something with kernel, And yeah i will try to install the drivers And test the hdd And ram like phillip told me too
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a c 388 D Laptop
April 22, 2018 8:28:40 AM

quote from PM:
Quote:
I just tried to Open lenovo reset thingy and I got a BSOD, DRIVER_IRQL_NOT_LESS_OR_EQUAL


That could be a driver error or ram, I would run the ram checker Phillip linked above.

resetting every day shows its likely hardware, ram will corrupt anything that runs in it, so I would look at it first.
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