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I have to reset my laptop to factory settings everytime

  • Laptops
  • Lenovo
  • Factory Restore
Last response: in Laptop Tech Support
April 22, 2018 6:47:21 AM

So yeah, I got a 1,5 years old Lenovo Y700 [Windows 10], something weird started to happen with it some weeks ago. I usually get blue screens, I Wait some minutes since Its loading. Then i get „diagnosing pc”, I wait A few minutes And it says „pc diagnosing couldn’t fix your PC”, I then I need to reset it to factory settings because there is No other way to fix it, I use lenovo recovery to do that. It happen almost everyday, the longest time it worked without blue Screen was a week! If you know what’s The issue I would he really happy because Its annoying.

More about : reset laptop factory settings everytime

a c 388 D Laptop
April 22, 2018 7:43:36 AM

reset every day?

Do you happen to know what BSOD says every time? is it same error?

Do you grab the latest drivers off lenova after each install?
Related resources
April 22, 2018 8:06:11 AM

Color I don’t remember but it says something with kernel, And yeah i will try to install the drivers And test the hdd And ram like phillip told me too
a c 388 D Laptop
April 22, 2018 8:28:40 AM

quote from PM:
I just tried to Open lenovo reset thingy and I got a BSOD, DRIVER_IRQL_NOT_LESS_OR_EQUAL

That could be a driver error or ram, I would run the ram checker Phillip linked above.

resetting every day shows its likely hardware, ram will corrupt anything that runs in it, so I would look at it first.
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