laptop won't connect to zte mobile hotspot.

Mar 18, 2018
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my father has been using a zte hot spot for his wifi. (not real tech savy) it has been working fine for awhile but now the box lights up full signal, shows up as a network with full bars on his laptop (acer) but the second you click it, it say network not configured and has no connection. what do i do? i can't log into anything without internet? but it doesnt connect
 
Solution
Reset the ZTE to factory default settings. Press and hold the reset hole on the bottom with a pin for 10 seconds.
Then set it up again.

jojesa

Distinguished

Can you connect with any other devices (phone, tablet or another laptop) to the ZTE mobile hotspot?


 
Mar 18, 2018
2
0
10
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Can you connect with any other devices (phone, tablet or another laptop) to the ZTE mobile hotspot?


[/quotemsg]

i tried connecting my phone to it, it comes up on my phone full bars, but when i tap to and put in the password the "connect" but doesn't let me tap it on my screen? (i have a galaxy s7)