Solved! Asus Laptop: Fans won't turn off and system doesn't recognize GPU.

Mar 12, 2018
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As title describes above, my almost-newly bought Asus laptop starting presenting those issues. It's an FX553VD.

Yesterday, after a night of gaming session I put the laptop to sleep and followed it's example. Went back and fort from work and when I put the lit up for the laptop to start again I noticed it didn't, so I forced a shut down and turned back on, when the problem first showed up. Now, this issue happened a couple of times before, but no major problem happened then until now.

I updated the Card Reader drivers and flashed the BIOS to 304 (was on 302 before, but the release dates between one and other were of a couple of months at best).

On the other hand, I can't contact customer service either because it's serial number was already registered (probably my provider, idk).

Is there anything else I should try on?

I can always try to contact a couple of teachers from my University, but I want to keep it as a last resource.

Thanks for your patience!
 
Solution
Why exactly can't you contact ASUS for support? Did you buy it used with no receipt? Fans always on and system not seeing the video card seems like a motherboard issue.

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