I have a HP EliteBook 8440p that I have been using for 3 plus years without a single problem. To make a long story short I bought another identical refurbished model after I had a hard drive issue with my original, and found it to be in worse shape as far as the keyboard and touchpad were concerned and I also found the headphone port to be inoperative. I decided to swap the hard drive out of the newly purchased laptop into my original, and was able to get it perfectly operational after installing various drivers through the control panel. I still have the same issue, the headphone port will not play any sound, the sound continues to come out of the speakers of the laptop.
I have used HP's support assistant and every online resource I can find and followed the steps to make sure that everything is enabled. What I'm finding is there is no mention of headphones in any of the menus. For instance, when you pull up the volume mixer, every screen cap I've looked at says speakers and headphones above the volume slider. Mine only says speakers. Also, there no mention of headphones in the playback menu of the control panel, where I should be able to enable/disable either the speakers or headphones and or change the properties, it only has the speakers. Any idea what I can do here? Thanks for the help.
I have used HP's support assistant and every online resource I can find and followed the steps to make sure that everything is enabled. What I'm finding is there is no mention of headphones in any of the menus. For instance, when you pull up the volume mixer, every screen cap I've looked at says speakers and headphones above the volume slider. Mine only says speakers. Also, there no mention of headphones in the playback menu of the control panel, where I should be able to enable/disable either the speakers or headphones and or change the properties, it only has the speakers. Any idea what I can do here? Thanks for the help.