Hi I have a Dell XPS12 9Q23 Ultrabook with windows 10 pro 64 that I bought used and have only had about 4 months. When I got it it had windows 10 pro 64 installed and the charging worked fine. Then I reinstalled win 10 pro 64 myself and installed all the drivers from dell along with it. Soon after I started to notice the laptop would be plugged in but say "Not Charging". I tried a few fixes and updated bios and nothing works consistently. I have noticed in the past that turning the plug (and mini plug adapter) while its plugged in will trigger the battery to start charging. Also re-plugging in at the PC and re-plugging in the AC Adapter at the wall as *sometimes* caused the battery to charge. However, for the past week nothing will cause the battery to charge. The battery has gone down to nothing and if the PC isnt plugged in, it wont run. The AC adapter ive been using the whole time is a:
Dell PA-3E Slim AC Adapter DP/N 0CM889 / CM889, FA90PE1-00 Genuine
90watt
PA-3E Family
DP/N 0CM88
MODEL: FA90PE1-00
Input: 100-240V 1.5A
Output: 19.5V 4.62A
I think the netbook ships with a lower watt AC adapter but I dont think this should matter.
So I just wondered if theres any special driver or fix I can do so that it charges again. I havent taken the battery out because I have to unscrew a bunch of screws to get the case apart but I am willing to do that if thats a fix.
Dell PA-3E Slim AC Adapter DP/N 0CM889 / CM889, FA90PE1-00 Genuine
90watt
PA-3E Family
DP/N 0CM88
MODEL: FA90PE1-00
Input: 100-240V 1.5A
Output: 19.5V 4.62A
I think the netbook ships with a lower watt AC adapter but I dont think this should matter.
So I just wondered if theres any special driver or fix I can do so that it charges again. I havent taken the battery out because I have to unscrew a bunch of screws to get the case apart but I am willing to do that if thats a fix.