My Acer laptop has crashed and won't turn off what can I do ?

demski777

Prominent
Feb 6, 2018
1
0
510
I opend an app on my laptop and it has crashed anytime I press keys it's not doing owt and when I move my mouse it's not moving and it won't turn off
 
Solution
Pull the plug and remove the battery. The quicker you turn it off, the better chance of checking with your security programmes to find and delete any malicious software that came with the App.