- Jan 27, 2018
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Everything is normal for my keyboard except for 1,2,3,4. I tried to reinstall the drive but it still does not work.
Keyboard problem please help
- Thread starter superanoobnance
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webworkings
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NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...
1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.
If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.
You may also want to try updating the Synaptics Driver if the above doesn't help.
1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.
If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.
You may also want to try updating the Synaptics Driver if the above doesn't help.
- Jan 27, 2018
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Well I managed to disable the password so I can get in just fine but when I tried to uninstall the Ps/2 keyboard and reinstall it, it still does not work -_-.
webworkings
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Is it possible that the motherboard may be a possible problem? By the way both does not work for 1,2,3,4 only.
webworkings
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If both don't work for only those numbers I find that really really odd. Since the attached keyboard and the external one connect differently. And you did the driver uninstall, reboot, reinstall?
Hmm... Does it type anything at all when you use those keys (like alternate things or letters), or nothing? Also, is it the 1-4 on the side of the keyboard or up above the letter keys?
Hmm... Does it type anything at all when you use those keys (like alternate things or letters), or nothing? Also, is it the 1-4 on the side of the keyboard or up above the letter keys?
- Jan 27, 2018
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Yep it is only 1-4. Do you think it is better to just buy a new keyboard? By the way, it does not type anything at all and it is not number locked. I mean I can actually type 1-4 using the num lock numbers but it is inconvenient for me. If you mean by what is above the numbers functions, they all operate normally.
webworkings
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If it is only typing 1-4 when you hit the numlock, then that is the keys on the right. So the keys above the letters are the ones that aren't working.
Do they work when using them for the other things associated with those keys (like when holding shift) or not at all for anything? And if not working for anything on both the attached keyboard and any external one, then replacing the attached one wouldn't fix it. If it was just a physical problem with the attached keyboard, then an external one should work fine.
Do they work when using them for the other things associated with those keys (like when holding shift) or not at all for anything? And if not working for anything on both the attached keyboard and any external one, then replacing the attached one wouldn't fix it. If it was just a physical problem with the attached keyboard, then an external one should work fine.
- Jan 27, 2018
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Oh so that is why you wanted me to try an external keyboard. I do not see anything as being damaged when I took out the key. Well even using exclamation mark and so on does not work.
webworkings
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Then there is something more serious wrong. If the external one is giving you the same issue, then it cannot be the keyboard itself.
If that is the case, it may be wise to take it to someone to look at rather than trying to resolve it on your own.
If that is the case, it may be wise to take it to someone to look at rather than trying to resolve it on your own.
webworkings
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Be sure to let us know what the issue turns out to be.windows10skills
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