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Acer aspire 5336 working well,is showing black screen when I pressed the start button,how to fix this issue

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  • Aspire
  • Acer
Last response: in Laptop Tech Support
January 22, 2018 1:40:28 AM

Acer aspire 5336 is showing black screen when I pressed the start button, how to fix this issue.I may kindly be informed regular this issue.

More about : acer aspire 5336 working showing black screen pressed start button fix issue

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January 22, 2018 10:53:41 AM

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
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