Dell new battery stuck at 0% charging

samal90

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Feb 24, 2008
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18,510
I just bought a new battery for my Dell XPS 15 (L501x model from 2010).
The battery is recognized and it says it is plugged in and charging, but it never goes beyond 0% charge. Tried 2 different ac adapters, same thing. Old battery charges just fine (but it doesn't hold the charge anymore because it's 5 years old).

If I remove the battery, the laptop works very well plugged in. I tried rebooting and updating windows. FYI, it runs on windows 7 64bit.

Thanks for any help.
 
Solution


Could be but I've seen it many times before that non OEM batteries don't work or if they do they die really quickly.

sizzling

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Could be but I've seen it many times before that non OEM batteries don't work or if they do they die really quickly.
 
Solution