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hp pavilion 15 ts notebook lcd display wont turn on every thing Elsa work

Last response: in Laptop Tech Support
January 20, 2018 6:37:34 AM

motherboard has been change every works be side display monitor , than change the video ribbon cable still the same lcd video panel display unit still the same can it be the motherboard fault

More about : pavilion notebook lcd display wont turn thing elsa work

January 20, 2018 6:43:13 AM

MERGED QUESTION
Question from rafi.maumoniat : "hp pavilion 15 ts notebook lcd display wont turn on every thing work beside the display panel"

motherboard has been change every thing works well be side display monitor , than change the video ribbon cable still the same lcd video panel display unit still the same can it be the motherboard fault
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Best solution

January 20, 2018 1:38:36 PM

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
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