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Virus wont let me factory reset windows

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  • Windows
  • Virus
Last response: in Antivirus / Security / Privacy
January 12, 2018 3:43:39 PM

So I accidentally downloaded a virus that won't let me reset anything

More about : virus wont factory reset windows

January 12, 2018 3:48:57 PM

Does windows work at all? Can you get to a CMD line prompt?
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January 12, 2018 3:58:20 PM

Karadjgne said:
Does windows work at all? Can you get to a CMD line prompt?

I tried doing systemrestart -factory reset and it didnt pop up the thiing
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January 12, 2018 3:59:12 PM

mazboy said:
I wouldn't trust a reset. You need to wipe the HDD (DON'T WIPE AN SSD!!!!) and do a clean install of Win10. There are other things you might do, but the only correct one is a wipe and clean install.

Use DBAN Disk Wipe for the wipe. (https://dban.org/)
This tells you how: http://www.techfleece.com/2013/08/22/how-to-securely-wi...

theres only a hd on my laptop
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January 12, 2018 4:07:33 PM

oliverpham2003 said:
USAFRet said:
oliverpham2003 said:
So I accidentally downloaded a virus that won't let me reset anything


At this point, a full wipe and reinstall is in order.
http://www.tomshardware.com/faq/id-3567655/clean-instal...


Do you know how to access the bios from a prebuilt laptop?


Depends on the specific laptop, but F8, or DEL as you power on should do the trick.
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