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es1-711 screen won't turn on

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  • DVD
Last response: in Laptop Tech Support
January 3, 2018 11:17:47 AM

The Screen on the ES1-711 laptop won't turn on.
The blue indicator light is on and I hear a the drive / dvd
Uncertain what happened

More about : es1 711 screen turn

Best solution

a c 1269 D Laptop
January 3, 2018 2:15:45 PM

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
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