Acer Aspire E5-471 doesnt boot up

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terecpa14

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Dec 11, 2017
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Please help me...

When i press the power button in my acer aspire E5-471, the blue light indicator is lit but the screen is black. Nothing, no logo whatsoever comes on. Also, i dont feel any vibration coming from the laptop to say that it's doing something... it does this on battery and direct power source. what could be wrong with it? How do i fix it?

Please help....
 
Solution
webworkings
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
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webworkings

webworkings

Titan
Apr 6, 2016
25,136
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113,340
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.
 
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