aspire E 15 help

aniangles3

Prominent
Dec 10, 2017
1
0
510
i was copying movies to a drive and my acer laptop just went off.it is Aspire E 15 with an inbuilt battery
 
Solution
Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

NOTE: While the battery may be complicated to get to, it should be removable/replaceable. Unless it is under warranty, then you should contact the...
Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

NOTE: While the battery may be complicated to get to, it should be removable/replaceable. Unless it is under warranty, then you should contact the manufacturer.
 
Solution

ffg7

Splendid
Moderator
webworkings, there are laptops that do not have removeable batteries without taking the laptop apart like with tablets as I've seen them.

aniangles3, check on bottom side of laptop for a red circle inside a hole as that is your hard reset.