Your question

Asus Zenbook power button not working

  • Asus
  • Power
  • Keyboards
Last response: in Laptop Tech Support
December 7, 2017 4:03:07 PM

Hi all,

Nasty problem: I spilled some drink on my Asus Zenbook's (UX31L) keyboard the other day. I let it dry and went trough all the normal steps etc. Afterwards it turned on and worked fine, but after a while the keys started to act progressively worse (unresponsive sometimes etc). Then I decided to reboot, and now the power button doesn't seem to be working, so it wont turn on. Most likely it is just plain broken. The indicator light also does not turn on when I click it.

Is there any way to turn the laptop on without this button? Any other tips maybe? I am working on my thesis and need some files on there.

It has no warranty anymore. I have ordered a new laptop keyboard, but this wont arrive until a month from now.

Kind regards!

More about : asus zenbook power button working

a c 485 Ĉ ASUS
December 7, 2017 6:38:56 PM

Well it is going to depend on how much drink you spilled, what kind of drink it was, how you actually cleaned it up and how long you let it dry.

Anything at all liquid requires days of drying, the more liquid the more days. And that is after cleaning up the spill from everywhere inside. On top of that, if it was more than plain clear water, it is going to get progressively worse as it dries, even if you think you cleaned it all, because it will leave a residue. How bad and how sticky will be dependent on what was spilled.

If things are sticking and not functioning correctly, there is stuff still in the device and in the end you may wind up frying the device if you keep turning it on without cleaning it up thoroughly.
December 8, 2017 2:22:00 AM

It was relatively clear tea, and I did not spill a lot. I opened it up, dried it with paper towel and then let it dry for about 2 days.

The Zenbook has a sticker underneath the keyboard almost fully enclosing it so I noticed that when I opened it up i couldn't find any moisture in the device itself. Behind the sticker however it was quite some moist.

The laptop was also functioning fine, but then the keys started interfering (left button pressed without me actually pressing it) and some keys became unresponsive. Then I shut down, but then the it didn't turn back on so I think the power button is fried.

Any idea on how to turn it on so I can get my files? How do you recommend cleaning the device? If I can't turn on the device I might as well clean it.

Best solution

a c 485 Ĉ ASUS
December 8, 2017 2:23:37 PM

Was there any sweetener (sugar or otherwise) in the tea? Also anything milk or cream? Both of these types can cause issues with sticking.

It could have damaged the power connections by the button, or the motherboard. It could also have gotten to the battery connections or the battery and that could be a device that doesn't work without the battery working correctly.

Way to many variables. :) 

If you have, or know someone who has and can do it for you, try testing where the power goes to in the device. Test the charger, the power button area, etc. Seeing where the power stops will make a large difference.
Related resources
Tom’s guide in the world
  • Germany
  • France
  • Italy
  • Ireland
  • UK
Follow Tom’s guide
Subscribe to our newsletter
  • add to twitter
  • add to facebook
  • ajouter un flux RSS