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My ASUS X540L's keyboard typing incorrectly

Last response: in Laptop Tech Support
December 7, 2017 1:42:19 PM

Hi guys, i've some problem with my keyboard. For example, when i'm typing 'E' it'll appear to be ' \E8 ', or if im typing' 9' it'll appear '3/9'. I've been tried anything to solve this, like change my language and keyboard, or press fn+Nmlock. But, it was failed. I need solution for it, i was desperate cause of it. Thanks before

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December 7, 2017 6:40:19 PM

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
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