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Laptop won't turn on or battery charge

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December 6, 2017 4:14:41 PM

Laptop: HP 15t-r000 CTO TouchSmart Notebook PC running Windows 10

About a few months ago the charging on the laptop became difficult. The normally orange when plugged light next to the jack turned to white and the battery stopped charging. When I unplugged the charger and plugged it back in the light would blink and then the laptop would say charging only for a second. However, if i plugged in the charger about halfway, just enough to get the orange light on but not fully plugged in, then the laptop would stay charging and the light stay orange. I could then push the charger into the power jack fully after holding it in the halfway position for a moment.

The problem has progressed this week to the laptop only charging while off or in sleep mode but as soon as it is awakened the light will turn white and it will stop charging. Just today it stopped charging and turning on entirely, no matter if the battery is in or out I can't get the laptop to charge the battery or turn on. The light next to the power jack stays a steady white as long as the charger is plugged in.

I have tried:
1. Using another of the same charger, both of which are the ones that come from the hp product.
2. Doing a power drain
3. Reimaging the OS (earlier on in the power problem did a clean install from Win7 to Win10 to see if it was related.

The charging jack doesn't look like it has any obviously bent pings but it is hard to see and not really sure how it is supposed to look.

More about : laptop turn battery charge

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