Asus X541N says "plugged in, charging" but is not charging

ravenndei

Prominent
Nov 18, 2017
1
0
510
Hello everyone, I'm getting really desperate here.
So I just bought this laptop last September, making it less than 3 months old. However I'm already having problems with the battery, as indicated in the title. Battery level is stuck at 58%, but it says "plugged in, charging". Laptop also won't turn on if it is not plugged in.
A few weeks ago the battery had a different problem: it was "plugged in, not charging" but that was solved by following some of the steps I've read in the forums here (holding down power button for 30 secs, etc). Now none of the solutions work. I also tried uninstalling the battery ACPI driver, didn't work.
Should I just have my battery replaced, or is there any other way to solve this? Thanks so much