dell inspiron 5577 freezing

Status
Not open for further replies.

chjyothendar

Prominent
Nov 14, 2017
1
0
510
My new dell inspiron 5577 gaming laptop freezes while surfing through internet or watching youtube videos
no matter which browser is i havet chrome and firefox and i have also tried microsoft
i have reinstalled the chrome and mozilla again it didn't helped me it keeps on freezing i contacted dell constmer support and spend almost 3 hours in phone they formated my system
after that it seems good for 15 minutes the again it started freezing
what should
i am so frustated it has 8 gb ram 128 gb ssd and its i7 7th gen and it still freezing please help me to resolve this problem
THANK YOU
 
Solution
Have you checked your internet connection? It may well not be the computer or the browser but the ISP that is the problem. Or your modem/router.

Try monitoring the connection and speed. See if anything turns up that could be causing you to get stuck. If that is the case, then you need to see if it is the modem/router or the internet connection itself and go from there.
Have you checked your internet connection? It may well not be the computer or the browser but the ISP that is the problem. Or your modem/router.

Try monitoring the connection and speed. See if anything turns up that could be causing you to get stuck. If that is the case, then you need to see if it is the modem/router or the internet connection itself and go from there.
 
Solution
Status
Not open for further replies.