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Samsung Smart TV loses connection

Tags:
  • Home Theatre
  • WiFi and Home Networking
  • Smart TV
  • Samsung
Last response: in Streaming Video & TVs
November 2, 2017 5:22:29 PM

My Samsung Smart TV won't maintain its connection to the internet. It starts up, is fine for 10 minutes (streaming), then drops the connection... to the Wi-Fi internet that has no problem, with the router right next to the TV.

More about : samsung smart loses connection

a b Ô Samsung
November 2, 2017 5:25:03 PM

Update the firmware on it / and the modem

If its got ethernet use that. If the modem is beside it
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November 2, 2017 5:34:33 PM

Paul NZ said:
Update the firmware on it / and the modem

If its got ethernet use that. If the modem is beside it


Well duh, I should have thought about connecting it with a cable!

Until I get an Ethernet cord though, I don't know how to update the firmware. I checked for a system update, it was good.

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Best solution

a b Ô Samsung
November 2, 2017 5:48:56 PM

Must be up to date. the system update would or should be the firmware for it

If youre using wireless try changing the wireless channel in the modem. If there's a lot of devices around that use 2.4 wireless.

It's not conflicting with something else with the same ip address is it???? This can cause constant disconnections for one of the devices if it is

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November 15, 2017 12:05:43 AM

Paul NZ said:
Must be up to date. the system update would or should be the firmware for it

If youre using wireless try changing the wireless channel in the modem. If there's a lot of devices around that use 2.4 wireless.

It's not conflicting with something else with the same ip address is it???? This can cause constant disconnections for one of the devices if it is

I
just updated my firmware tonight and that solved the issue !!!! I have UNK8000 2016 model i downloaded updated firmware to a thumbdrive ant than plugged it into the tv
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a b Ô Samsung
November 15, 2017 1:44:16 PM

Sweet
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