My touchpad doesn't work anymore

denisneagu0

Prominent
Oct 29, 2017
1
0
510
I open my pc one day and suddenly my touchpad doesn't work. I need to say that i've never opened the netbook to see what's inside. And i've tried to activate throught the hotkeys of my keyboard, but nothing. When i open device manager i see the ps/2 compatible mouse that has a yellow triangle. What can I do. Please help
 
Solution
Try the following and see if it fixes it...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

Also, you might want to check for updates to your drivers, including the Synaptics drivers.

If this does not help, and an external mouse works fine, then it may well be a hardware issue.
Try the following and see if it fixes it...

1. Go into "Control Panel".
2. Click "Hardware and Sound".
3. Now click "Mouse and Touchpad".
4. Now go to "Additional mouse options".
5. The Mouse Properties window will open. In here click on your device.
6. Make sure your device is set to enabled. If it isn't then click "Enable Device".
7. Exit both that screen and "Control Panel".

Also, you might want to check for updates to your drivers, including the Synaptics drivers.

If this does not help, and an external mouse works fine, then it may well be a hardware issue.
 
Solution

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