Another Acer Black/blank screen ;(

knowsnothingaboutacer · Oct 26, 2017

The computer turns on but screen doesn’t (probably seen this before) Yes, I have tried many things like going into safe mode, alt f10 and all the other function keys I cannot remove the battery because it is intergeated (pretty sure) also I can’t do the USB stuff because I only have one device. What do I do???

webworkings · Oct 26, 2017

Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

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Another Acer Black/blank screen ;(

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