Solved! Laptop (hp pavilion x360) makes a feint beep and is unable to power up. No charging indication and no response when plugged in

SMMack

Estimable
Jun 5, 2015
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4,510
This is my university laptop, meaning I need this working again asap. I tried to turn it off after a lecture and it asked to update windows but ended up having to close the display forcing sleep as it was taking too long before I had to move. Since then I haven't been able to turn it back on and am not sure if it is stuck in sleep mode or if it has powered down by now, as it was on low power.

When I hold the power button down for a while and then try to turn it on it makes a feint beep. I describe it as a feint beep because it isn't obvious, it's quiet and mechanical, I'll put an audio link in here. After this there is no response, no power up lights and no lights on the keyboard. When plugged into the wall, it indicates charging and full power fine, but is still unable to turn on.
 
Solution
Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

NOTE: While the battery may be complicated to get to, it should be replaceable. Unless it is under warranty, then you should contact the manufacturer.
Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

NOTE: While the battery may be complicated to get to, it should be replaceable. Unless it is under warranty, then you should contact the manufacturer.
 
Solution