my mouse wont work on a HP ProBook 455 laptop pls halp

matias.recc

Prominent
Oct 18, 2017
2
0
510
when the laptop is booting up the mouse lights up ( pointer of the mouse) but when it boots to windows it just stops working
the mouse has worked just a day ago
pls halp
 

birne

Estimable
May 19, 2015
47
0
4,610
does the trackpad work properly?
maybe the trackpad software somehow disabled other pointing devices besides itselfe, try looking in the settings.
do you have a different pc for testing the mouse? and/or different moust to test pc?
 

matias.recc

Prominent
Oct 18, 2017
2
0
510


hello my trackpad is working perfectly but the mouse is not working but it worked