momchil.vladov

Prominent
Oct 8, 2017
1
0
510
Hallo,

I have a notebook (HP 840 G1) with i5-4300U, 8GB DD3 RAM, internal Intel HD Graphics 4400 and second GPU ATI Radeon HD 8750M on Windows 7 Ultimate x64. Far from the best, but it works.
How to know if the ATI GPU is working during heavy stress (gaming)?

The system detects it on the Device manager and it says it works properly under the name AMD Radeon HD 8500M/8700M. I've downloaded the driver from the developer.

On the dxdiag it shows it shows only the internal Intel with approx. memory 4095MB.

On the advanced settings of the screen resolution it shows only the Intel Control Panel. On the adapter information says that Chip, Dac, Adapter and Bios is all about the Intel. Total available memory is 5068 MB, Dedicated is 1280 MB. System is 0 MB, Shared is 3788 MB.

Right clicking on the desktop I have the AMD Radeon settings menu, which rarely crashes,

The program Speecy detects both of the GPU.

My main concern is that a few times I've had the blue screen wich said something about the GPU drivers. After uninstall the hardware and find it again and putting the drivers the problem is gone. At the begining when I bought the notebook on the device manager said that there is s hardware problem with the Radeon GPU and is not working.

I've updated the windows as far as possible.

Thank You in advance
 
Solution
Have you installed any of the graphics drivers that come with Windows Update? These can mess up switchable graphics in many laptops.

Try this...

UNINSTALL the Intel and AMD drivers via Device Manager.

INSTALL INTEL FIRST: Get Intel Graphics Driver from here: https://support.hp.com/us-en/product/hp-elitebook-840-g1-notebook-pc/5405360/drivers

INSTALL AMD SECOND: Get the AMD drivers from here (or use AMD AutoDetect Tool): http://support.amd.com/en-us/download


Here is the info on how to configure switchable graphics https://support.hp.com/us-en/document/c03048374


Check out MSI Afterburner to monitor your GPU during gameplay: https://www.msi.com/page/afterburner

googlyeyedchicken

Prominent
Sep 15, 2017
58
0
660
Have you installed any of the graphics drivers that come with Windows Update? These can mess up switchable graphics in many laptops.

Try this...

UNINSTALL the Intel and AMD drivers via Device Manager.

INSTALL INTEL FIRST: Get Intel Graphics Driver from here: https://support.hp.com/us-en/product/hp-elitebook-840-g1-notebook-pc/5405360/drivers

INSTALL AMD SECOND: Get the AMD drivers from here (or use AMD AutoDetect Tool): http://support.amd.com/en-us/download


Here is the info on how to configure switchable graphics https://support.hp.com/us-en/document/c03048374


Check out MSI Afterburner to monitor your GPU during gameplay: https://www.msi.com/page/afterburner
 
Solution