Can't do anything on laptop!

mohamedrashad99 · Oct 5, 2017

Hello,
After resetting my laptop it was stuck at the "Just a moment.." Screen for two hours so I decided to shut it down and now when I switched it on. The background is black and nothing is working. No notification icons(WiFi,Battery etc) and can't do anything. Can't access the settings or even shut it down. Whenever I try to access the settings/control panel anything at all I get this message "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the default programs control panel"

hang-the-9 · Oct 5, 2017

Do another factory reset, does not sound like Windows was fully loaded. Or you may have a hard drive issue which is why it never completed the setup.

mohamedrashad99 · Oct 5, 2017

This was a new laptop BTW, just bought it yesterday and it had 100% CPU and disk usage so tried resetting it and failed. Resetted it and now its working but still 100% usage. So, going to change it now.

hang-the-9 · Oct 5, 2017

mohamedrashad99 :

You realize that a new system will likely be trying to run Windows updates and other updates and checks for a while? It may have high usage on the system for a bit.

mohamedrashad99 · Oct 5, 2017

Never happened to any of my new laptops and why 100% CPU?

hang-the-9 · Oct 6, 2017

mohamedrashad99 :

Look at the resource monitor and see what is using up the CPU. If it's new, you can check with their support also.

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Can't do anything on laptop!

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