Solved! Toshiba hard drive in Dell laptop asks for a password that i never set

johndoe201002 · Sep 28, 2017

I want to put the hard drive from a Toshiba Satellite L655 into my Inspiron 15.
On the toshiba i go straight into windows and it doesnt ask for any password but when i put the hard disk into the dell it shows me a screen saying:
Harddisk Security
SATA port 0 TOSHIBA MKnumbersSXN Lock
then asks for a password that i never set. I dont care for the data on the hard disk so if a wipe is necessary i dont mind at all and i can access the hard drive fully through the toshiba if needed. I want to know what i should do in order to make the hard disk usable in the dell laptop.

clutchc · Sep 28, 2017

See if the Dell BIOS allows you to disable passwords. Or try the same when in the Toshiba.

johndoe201002 · Sep 28, 2017

clutchc :

I cant access the bios on the dell laptop once that hard drive is in and on the toshiba i already cleared the BIOS password and the HDD password

clutchc · Sep 28, 2017

johndoe201002 :

Is the old Dell HDD available for temp use to do the BIOS check? Sounds like a proprietary Dell BIOS issue.

clutchc · Sep 28, 2017

Does your Dell allow for clearing the CMOS memory with a jumper?
Can you access the Dell BIOS w/o any drive installed?

Barty1884 · Sep 28, 2017

Do you have a BIOS password on the Toshiba laptop? Sounds like there is.

Put the HDD back in the Toshiba, remove the BIOS password (by inputting the password and then clearing).

At that point, you should be able to move the HDD over.

johndoe201002 · Sep 28, 2017

clutchc :

johndoe201002 :

Is the old Dell HDD available for temp use to do the BIOS check? Sounds like a proprietary Dell BIOS issue.

Yes i can access the BIOS of the dell without any hard drive in.... whats next?

johndoe201002 · Sep 28, 2017

Barty1884 :

I already removed all those passwords ... none is asked for on the Toshiba, only on the dell

clutchc · Sep 28, 2017

johndoe201002 :

See if there is a password section in the Dell BIOS that needs disabling.

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