My chromebook is frozen and wont let me shutdown or even move or click anything it is stuck on a paused portion of a video

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Video
Shutdown
Chromebook

Last response: February 6, 2018 3:11 PM in Laptop Tech Support

raichu824

September 11, 2017 6:00:44 PM

Hello my Chromebook is not responding to anything that I do to it and is frozen on a portion of a video also will not let me shutdown how do I fix it?

More about : chromebook frozen wont shutdown move click stuck paused portion video

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webworkings

September 11, 2017 6:26:30 PM

If you can't shut it down, then you will have to either wait for it to drain of power or pull the battery.

Yes, I know batteries on some devices are hard to access, but unless your device is under warranty, it is an option.

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tjalex219

February 6, 2018 3:11:58 PM

This happened to me as well, I think you have to wait

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