Touchscreen and keyboard

summer_felice118

Prominent
Sep 10, 2017
1
0
510
My touchscreen and keyboard on my asus transfer book stopped working, I tried to go through the troubleshoot and reset the whole thing but it keeps failing, I need my laptop for school please help.
 
Solution
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.

Also...

Some things to try if your touchscreen doesn't work...

1. Restart the computer. Sometimes that is all that it needs.

2. Wipe off the display with a soft, clean cloth. Yes, sometimes it is just that.

3. Go to "Start" and in the search box type "Calibrate the screen for pen or touch input". Choose the top...
Try this...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.

Also...

Some things to try if your touchscreen doesn't work...

1. Restart the computer. Sometimes that is all that it needs.

2. Wipe off the display with a soft, clean cloth. Yes, sometimes it is just that.

3. Go to "Start" and in the search box type "Calibrate the screen for pen or touch input". Choose the top result. In this new screen click "Setup" and follow the instructions.

4. Go to "Control Panel" and then "Device Manager". Select the "Monitors" section and right click on your monitor. Check the information for the touch screen and make sure it is "enabled".

5. Repeat step 4, but instead choose "Update driver software" from the right-click menu.

 
Solution