windows does not come up when I try to turn on my laptop

I'm experiencing the same problem. It won't wake up after I've closed the lid (put it to sleep), or shut it down properly. It'll only start up if I hold the power button down until the it completely turns off. It's really strange, and it's driving me crazy. Ultimately, I think it has something to do with the fact that I'm running Windows 10, which is not supported on this laptop. For that reason, there are no drivers that might fix it.

Is your laptop running Windows 10 perchance? I know that the number of customers who are running the laptop in Windows 10 might be very few, but I'd be interested to see if anyone else is experiencing the same problem as us...

If you choose to restart the computer instead of shutting it down, does it exhibit the same issues?

Nope. I was really worried the first time I did windows updates, after realizing this issue, because I didn't think it would be able to restart. When I turn it on after shutting it down properly, or putting it to sleep, it brings up the Lenovo splash screen, and then I think it does the Windows 10 one, with the blue window and the spinning dots at the bottom. And then the screen goes black, and the spinning dots don't come back. That's where it goes wrong. When I hold the power button down to turn it off, and restart it, the laptop goes through the same sequence, but when the Windows 10 splash screen disappears, the screen flickers and the spinning dots come back, and then the login screen appears.

Luckily, I recently replaced the terrible hard drive that came with the laptop, and now I've got an SSD. It starts up in a matter of seconds, so I'm not terribly inconvenienced.

This laptop really only functioned well on that old hard drive when it was running Windows 8. When I upgraded to Windows 8.1 or 10, it slowed down to a crawl, and would take 15 minutes to start an instance of Chrome. It would just sit there churning for several minutes before attempting to perform the simplest tasks. I've NEVER seen anything like it. I replaced the hard drive with an SSD and ran Ubuntu on it for a while. It worked great, but I'm a designer and Ubuntu doesn't really run any of my programs, so I eventually reinstalled Windows 10, and other than this problem, it's running great. I'm afraid it'll never get fixed.

Oh this might be the issue then. Go ahead and go into power options and turn off "Fast Boot". Here is a link that gives good instructions to turn it on, follow it to get to the option and turn it off, https/lifehacker.com/enable-this-setting-to-make-windows-10-boot-up-faster-1743697169 . I have had that fix similar issues of weird shutdown and boot issues when Windows 10 first came out and on some laptops that are older than Windows 10.

Try turning off Fast Startup in the Advanced Power Options. If this corrects the problem, try updating to the latest BIOS from the manufacturer with a date of at least 2015 indicating it might support Win 10