My hisense chromebook is 14 months old and all of a sudden the screen started having linesgoing across it until you could no l

shellrh4

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Aug 17, 2017
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My hisense chromebook is 14 months old and all of a sudden the screen started having lines going across it until you could no longer see anything but a faint outline of the desktop. I have tried to shut it dpwn and even tried to factory reset it, but nothing worked. It only turns on and off and u can see a faint outline of the mouse moving, but can't click on anything.