As the title says, I have a Dell Inspiron 5748, that, more often than not, will not boot properly unless I uninstall the graphics drivers. Whenever I start the laptop (or try to bring it out of sleep mode after being inactive for a bit), I'll see the Dell boot screen, then the Starting Windows screen, and then it either goes totally black, like no power at all, or it turns grey, like it's trying to start, but never goes any further. It'll boot into safe mode, and I can then uninstall the graphics drivers, and it'll start normally, and it reinstalls the graphics drivers. Works fine until I reboot again, rinse, repeat, every day.
I've tried running Windows repair, and it says there are no problems. I've tried updating to the latest graphics drivers via Windows update, via Dell.com, and even hunted down an older driver, and they all give me the same issue.I've scanned for viruses. I've ran all the startup tests, memory, hard drive, video, etc, and they all pass. I even reformatted my laptop, using the factory repair setting that you get to by hitting F8, and the problem persists.
It's just a standard laptop, so no dedicated graphics, and I just don't know what else to try. There's no video card to replace.
I've looked all over the net for help with my problem, most solutions say it's a driver issue, which it seems to be, since it boots into safe mode, but it never fixes the issue.
One more strange issue that cropped up at the same time is, under device manager, it says there are no drivers installed for my ethernet controller, which I thought was what ran my wifi, but that's working just fine. Don't know if it's related, but it is odd that it popped up around the same time.
I've tried running Windows repair, and it says there are no problems. I've tried updating to the latest graphics drivers via Windows update, via Dell.com, and even hunted down an older driver, and they all give me the same issue.I've scanned for viruses. I've ran all the startup tests, memory, hard drive, video, etc, and they all pass. I even reformatted my laptop, using the factory repair setting that you get to by hitting F8, and the problem persists.
It's just a standard laptop, so no dedicated graphics, and I just don't know what else to try. There's no video card to replace.
I've looked all over the net for help with my problem, most solutions say it's a driver issue, which it seems to be, since it boots into safe mode, but it never fixes the issue.
One more strange issue that cropped up at the same time is, under device manager, it says there are no drivers installed for my ethernet controller, which I thought was what ran my wifi, but that's working just fine. Don't know if it's related, but it is odd that it popped up around the same time.
Facebook
Twitter