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My laptop isn't using the correct graphics card its using the intel hd 530 instead of its Nvidia gtx 960m

Tags:
  • Intel
  • Laptops
  • Nvidia
  • Gtx
  • Graphics Cards
  • HD
Last response: in Laptop Tech Support
August 8, 2017 9:07:49 PM

I don't know what to do anymore. Halo 5 told me I was using the wrong card.
Attempted solutions:
Disabling intel card
result: No graphics card was used for Halo 5
Nvidia Control panel game specific 3D setting
result: in panel it said it was changed but Halo 5 said it was still using the intel 530

Its not just Halo 5, but Halo 5 tells me what card I am using so I found it a good way to test, other games have been under performing lately.

More about : laptop correct graphics card intel 530 nvidia gtx 960m

a b U Graphics card
August 9, 2017 1:47:32 AM

so you went into the nivida control panel, manage 3d settings, program settings, found halo 5 (there will be more then one) and set it to you gaming gpu?
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August 9, 2017 10:23:05 AM

ComputerGeek21 said:
so you went into the nivida control panel, manage 3d settings, program settings, found halo 5 (there will be more then one) and set it to you gaming gpu?


I tried all 3 of the options, here are my results, which are somewhat confusing to me:
Auto Select(High-Performance NVIDIA Processor): Says I am using the intel 530
High-Performance NVIDIA Processor: Same as above
Integrated Graphics: Here is where I am most confused, forgive my lack of knowledge on this sort of thing, but this one seems to work fine for everything. Halo 5 does not tell me I am using a poor graphics card, and my other games on integrated seem to do fine. So is integrated my NVIDIA 960M? I assumed that integrated would be the worst, yet its seemingly the best of my 3 options.
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a b U Graphics card
August 9, 2017 1:59:32 PM

i don't think its detecting your gaming gpu
in nvidia geforce experience what does it say for you specs?
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August 10, 2017 9:57:52 PM

ComputerGeek21 said:
i don't think its detecting your gaming gpu
in nvidia geforce experience what does it say for you specs?


It says I have the 960M there.
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a b U Graphics card
August 11, 2017 3:05:28 AM

waa? why is that... wut
okay take a screen shot of the "configue surround,physX" tab in the control panel
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August 11, 2017 12:29:25 PM

ComputerGeek21 said:
waa? why is that... wut
okay take a screen shot of the "configue surround,physX" tab in the control panel


this? :
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a b U Graphics card
August 11, 2017 2:44:46 PM

yes that
from what i can tell it's detecting you dedicated gpu but not receiving any output from it
http://imgur.com/a/z6sGr
this is my gpu, notice i have outputs
have you been tampering inside the laptop?
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August 11, 2017 3:02:02 PM

Try to remove old driver with DDU, and reinstall new drivers from Nvidia website.
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August 11, 2017 6:48:54 PM

ComputerGeek21 said:
yes that
from what i can tell it's detecting you dedicated gpu but not receiving any output from it
http://imgur.com/a/z6sGr
this is my gpu, notice i have outputs
have you been tampering inside the laptop?


Nope. I opened up the back panel yesterday (after taking that screenshot) to see if it was perhaps out of place or something but I don't have access to my GPU through that, so I put it back on and gave up for the night. Also, not sure if I mentioned this in my first post, but this only started being a problem once I updated my drivers through geforce experience.before I updated them it was fine, but certain games told me to update if I wanted to keep playing them and so I updated and now it doesnt seem to even exist.


edit: okay so I uninstalled my drivers and reinstalled them without updating, and while they work as the auto select for most games, some games (Halo 5 namely) dont give me any options aside from integrated and the prcocessor.
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