Logitech speakers not detected by PC

user55009

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Jun 27, 2017
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I have been using the same Logitech speakers for a while now, with no problems at all, until today. I just now upgraded to the Windows 10 creators update, as Microsoft just rolled it out to my system. Directly before the update I was watching videos and the speakers worked just fine. After the update, the speakers are no longer in my playback devices list (although my other device, a wireless headset, is still there and works just fine). The speakers were labeled Realtek something in the list. I went to device manager, and looked at sound devices. It said the speakers weren't working because the registry was corrupted. I right clicked and chose to uninstall the speaker and its drivers. Then I used ccleaner to correct registry errors. I have restarted my computer, unplugged and replugged the speakers, and I cannot get them to work. Does anyone know how to get them working again? Any help would be greatly appreciated.
 
Solution
I would recommend going to the system or board makers website and downloading the latest drivers.

Be careful with using registry cleaners as they can cause more problems than good.

user55009

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Jun 27, 2017
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Okay, thank you for the advice. What should I be doing with my registry? Leaving it as is, even with errors? I did make a backup of the registry files when I cleaned them. I'm not knowledgeable when it comes to registry stuff, that's always been confusing to me.
 

nukemaster

Distinguished
Moderator
I have not had Windows complain about a registry error, but it may have been looking for files that did not make it when you got the update. A driver update/reinstall should re-create both the required entries and any files they are pointing at.

Let us know how you make out.
 

user55009

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Jun 27, 2017
21
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570

It's working now, thank you for your help. I cleared out all of the Realtek related files, and then the driver manager for my motherboard showed them available to download again. After downloading and restarting my PC, everything is back to normal.