Solved! Black Screen of Death...can't find ram or cmos in laptop

Cher_4

Prominent
Aug 4, 2017
1
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510
What happened: I went out with my laptop on and when i came back, it had a black screen and a dead battery. I assumed the charger was fried because i had spilled liquid on the charger the night before (it worked for a while after). After getting a new charger, my laptop would charge and turn on (the light showing it was on would come on, i could hear the harddrive, the charging light would come on, etc) but the actual screen remained dark. I'm not even sure if the backlight is coming on; i think it's not. Whenever i turn it on, it turns on for a second, turns off briefly (i hear the same "click" i usually hear when i turn off my laptop from the power button and the power light goes off) and then turns on again by itself and stays on.

What I tried: I tried doing the thing where you take the battery and plug out and hold down the power button (i tried 30 secs, 1 min and two minutes). I tried taking the battery out and keeping the charger plugged in for a while. I tried an external monitor and it recieved no signal, even when i pressed the button to switch to an external monitor. I tried accessing the bios with f2, f12, esc and del. I tried to flash a new bios via usb and holding fn+esc (the fan came on loudly for few seconds as if it were trying, but it would turn off and restart and nothing would happen. I tried opening up the laptop and unplugging the screen and then hooked it up to an external monitor again. Still nothing.

After doing some reading i see many people with the exact same symptoms solve it by removing ram from slots that have gone bad, or by doing something with their cmos battery. However when i opened the laptop I don't see anything that looks like a round, flat battery or a battery at all, and i dont see any ram slots which is weird. It may be that I'm not recignizing it because I really don't know anything about computers. I have an Acer V3 572g 54l9

Any help would be appreciated.
 
Solution
When you tried the external monitor did you make sure to connect it when the laptop was off and then turn it on? If not I would try it that way. If yes (or you try it now and it still does nothing for you) your graphics card/GPU may be shot and in need of replacing. Which could possibly mean replacing the motherboard as well.
When you tried the external monitor did you make sure to connect it when the laptop was off and then turn it on? If not I would try it that way. If yes (or you try it now and it still does nothing for you) your graphics card/GPU may be shot and in need of replacing. Which could possibly mean replacing the motherboard as well.
 
Solution